Customer Service Manager

Darn Tough Vermont based in Northfield, VT., is a fast growing brand of premium socks for all outdoor enthusiasts.  We are seeking an individual to manage our customer service team that can plan, coordinate and control the activities of the team to enhance customer relationships and meet organizational and operational objectives.

Responsibilities will include: recruiting, selecting, coaching, and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.

This individual will be instrumental in achieving customer service objectives by contributing customer information and recommendations to strategic plans and reviews; preparing and completing action plans;  implementing production, productivity, quality, and customer service standards; resolving problems; identifying customer service trends; determining system improvements; implementing change.

This individual should have (3) three to (5) five years of customer service/supervisory experience. They should also have in-depth knowledge of customer service principles and practices; proficiency in CRM systems, and proficiency in MS office applications.

Please send cover letter and resume to Rick Carey, HR Manager, P.O. Box 307, Northfield, VT 05663 or email it to


 Knitting Inspectors - 3rd Shift


  • 3rd Shift (11:00 P.M. - 7:00 A.M.)


Cabot Hoisery/Darn Tough Vermont has openings for knitting inspectors on 2nd and 3rd shifts.  You will be trained to inspect and be responsible for producing socks worn by athletes, everyday folks, and members of our military alike.

Candidates should have experience in a manufacturing environment.  A strong mechanical background is a plus, as is experience with computerized production equipment.

If you are reliable and want to work, we will train you to produce the best socks in the world.

Cabot Hosiery Mills offers a competitive benefits package.  In addition there is an hourly shift differential added to base rate of pay.

To apply e-mail your resume to RCAREY@CABOTHOSIERY.COM or apply by mail to 364 Whetstone Drive, Northfield, VT, 05663.

Cabot Hoisery/Darn Tough Vermont are made in America and we do not outsource.